Return Policy

The product must be unused, unworn, unwashed and without any flaws. For fashion products, products may be tried on to see if the item fits. This will still be considered as unworn.

The product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories.

The product must be returned in the original and undamaged manufacturer's packaging/box. If the product was delivered in buysalesbd packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer's packaging / box.

NOTE: It is important to indicate the Order Number and Return Tracking Number on your return package to avoid any inconvenience/delay in your return process.
While handing over your package to Drop-Off station/ Pickup Agent, please collect the buysalesbd Return Acknowledgment paper and reserve it for future reference.

Issuance of Refunds

· 1. The processing time of your refund depends on the type of refund and the payment method you used.

· 2. The refund period / process starts when buysalesbd has processed your refund according to your refund type.

· 3. The refund amount covers the item price and shipping fee for your returned product.

Refund Types

buysalesbd will process your refund according to the following refund types

· 1. Refund from returns - Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.

· 2. Refunds from cancelled orders - Refund is automatically triggered once cancelation is successfully processed.

· 3. Refunds from failed deliveries - Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.

Payment Method	Refund Option	Refund Time
Debit or Credit Card	Debit or Credit Card Payment Reversal	10 working days
Equated Monthly Installments	Debit or Credit Card	10 working days
Rocket (Wallet DBBL)	Mobile Wallet Reversal / Rocket	7 working days
Nagad	Mobile Wallet Reversal / Nagad	5 working days
DBBL Nexus (Online Banking)	Card Payment Reversal (Nexus)	7 working days
bKash	Mobile Wallet Reversal / bKash	5 working days
Cash on Delivery (COD)	Bank Deposit	5 working days
Cash on Delivery (COD)	buysalesbd Refund Voucher	1 working day
buysalesbd Voucher	Refund Voucher	1 working day

Note: Maximum refund timeline excludes weekends and public holidays.

Modes of Refund	Description
Bank Deposit	The bank account details provided must be correct. The account must be active and should hold some balance.
Debit Card or Credit Card	If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by buysalesbd, please contact your personal bank.
bKash / Rocket / Nagad Mobile Wallet	Similar to bank deposit, the amount will be refunded to the same mobile account details which you inserted at the time of payment.
Refund Voucher	Vouchers will be sent to the customer registered email ID on buysalesbd and can be redeemed against the same email ID.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value

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Buysalesbd online shopping Mall

Buysalesbd.com Bangladesh is a leading online shopping site based in Bangladesh that brings you great deals, with platforms existing across Asia including Singapore, Thailand, Indonesia, Vietnam, Philippines, and Taiwan. We offer unbeatable deals featuring an endless range of products priced at affordable rates. What is even better? We enhance your experience with the eCommerce Guarantee, which means your payment is held in our system and only released to the seller after you have received your purchase in good condition! All because we value you as our customer. What are you waiting for? Come aboard and start browsing!

Terms & conditions

return policy

Support Policy

privacy policy

buysalesbd is a Online shopping mall in Bangladesh launch in January 2022 | We have received Multiple Payment Getaway, Cash On delivery, Home delivery & Pickup point Delivery method | we ensure to deliver 100% authentic product | our base location is Dhaka Bangladesh | at the time our pickup point location Nababpur Dhaka and Shironi khulna | we have 3 native application that is 1. customer app 2. seller app & Delivery boy app | we sale all kinds of products in Bangladesh | we're try to more update our website day by day