Refund

Issuance of Refunds

· 1. The processing time of your refund depends on the type of refund and the payment method you used.

· 2. The refund period / process starts when buysalesbd has processed your refund according to your refund type.

· 3. The refund amount covers the item price and shipping fee for your returned product.

Refund Types

buysalesbd will process your refund according to the following refund types

· 1. Refund from returns - Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.

· 2. Refunds from cancelled orders - Refund is automatically triggered once cancelation is successfully processed.

· 3. Refunds from failed deliveries - Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.

Payment Method

Refund Option

Refund Time

Debit or Credit Card

Debit or Credit Card Payment Reversal

10 working days

Equated Monthly Installments

Debit or Credit Card

10 working days

Rocket (Wallet DBBL)

Mobile Wallet Reversal / Rocket

7 working days

Nagad

Mobile Wallet Reversal / Nagad

5 working days

DBBL Nexus (Online Banking)

Card Payment Reversal (Nexus)

7 working days

bKash

Mobile Wallet Reversal / bKash

5 working days

Cash on Delivery (COD)

Bank Deposit

5 working days

buysalesbd Refund Voucher

1 working day

buysalesbd Voucher

Refund Voucher

1 working day

Note: Maximum refund timeline excludes weekends and public holidays.

Modes of Refund

Description

Bank Deposit

The bank account details provided must be correct. The account must be active and should hold some balance.

Debit Card or Credit Card

If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by buysalesbd, please contact your personal bank.

bKash / Rocket / Nagad Mobile Wallet

Similar to bank deposit, the amount will be refunded to the same mobile account details which you inserted at the time of payment.

Refund Voucher

Vouchers will be sent to the customer registered email ID on buysalesbd and can be redeemed against the same email ID.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value

BUYSALESBD IS AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS

Buysalesbd.com Bangladesh is a leading online shopping site based in Bangladesh that brings you great deals, with platforms existing across Asia including Singapore, Thailand, Indonesia, Vietnam, Philippines, and Taiwan. We offer unbeatable deals featuring an endless range of products priced at affordable rates. What is even better? We enhance your experience with the eCommerce Guarantee, which means your payment is held in our system and only released to the seller after you have received your purchase in good condition! All because we value you as our customer. What are you waiting for? Come aboard and start browsing!

Buysalesbd.com -- QUALITY PRODUCTS, LOW PRICES
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Store FOR VARIETY WITH Buysalesbd.com
Everyone loves online shopping for convenience and the low prices are a bonus! Buysalesbd.com strives to help you get a bang for your buck with multiple sales and promotions happening at any one time. Make sure your wallet is ready for our big sales campaigns, such as 7.7 Orange Madness, 9.9 Super Shopping Day, 10.10 Brands Festival, 11.11 Big Sale, and 12.12 Birthday Sale. We also have massive sales and offer great savings to you during major festivals like Chinese New Year and Raya! At the same time, check in often because we also have smaller sale periods that are category-specific, such as our Baby Fair and Black Friday sales.

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